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1. We will deliver only to the address given at the time you place your order and which has been approved by us. We do not offer a national distribution service and retain the right to refuse an order on the grounds that it is not within our currently approved area.
2. Delivery times are given in good faith. Much of our range is imported and sometimes, through no fault of ours, delays may happen. In those circumstances, we regret that we cannot be held responsible for any loss which you might incur.
3. You are asked to check that access to your home is suitable for the furniture you have selected. Please ensure that this is done carefully in advance and that the area is cleared of breakable objects before the delivery takes place.
4. Our delivery team will unpack and assemble all your goods (charges may be applicable), excluding occasional furniture, if so requested and place them where you direct, provided that there is clear access. They will also remove packaging if requested.
5. All deliveries must paid for prior to delivery date, and be signed for upon delivery. Goods cannot be left without your signature that you have received and inspected the goods and are fully satisfied with them. If you are not at home when we deliver or if you are not satisfied with the goods, we will return them to our depot.
The prices shown are subject to change, and are not treated as final. We work hard to ensure all of our systems are up to date, but due to the nature of our business, prices from suppliers may rise and not be updated online for a few hours.
Products shown are for illustration purposed only. Colours and finishes are not an exact match to the product you will receive upon delivery. While we endevour to avoid this, our suppliers may provide photography that alters the actual colour. Further to this, your device screen may cause the product colours to look slightly different to the original image. We will always help you in store by showing swatches and colour options in person, to show how the product will look when you buy.
From time to time, our suppliers may discountinue a product and give us very short notice. In this instance, these products may still be shown on our website, whilst being unavailable for purchase. Although rare, in this event, we will help work to get you the product shown, or find a similar product in a similar price range.